The introduction is recognised.
We record the source of an opportunity and will not knowingly use an introduction to circumvent an agreed fee arrangement.
Agent commitment
A professional introduction deserves professional treatment.
Commercial agents often see the opportunity first. We want introducing agents to know how their information, fee arrangements and client relationships will be handled.
Introduction recognisedThe source of each opportunity is recorded.
Terms written downProperty-specific fee or retention terms are confirmed in writing.
Feedback from the buyerClear, property-specific feedback wherever practicable.
Our principles
Clear words. Written arrangements. No manufactured certainty.
Fees and retentions are written down.
Where Winders is responsible for a fee or agrees to a retention, the property, period, payer and basis will be confirmed in writing before either party relies on it.
Information is handled discreetly.
Off-market details and commercially sensitive information are shared only with the people needed to assess and progress the opportunity, subject to legal and professional requirements.
Feedback comes from the buyer.
Agents deal directly with the person assessing the property. We provide clear, property-specific feedback wherever practicable.
Future work is discussed fairly.
Where commercially appropriate, and subject to a separate appointment and satisfactory terms, we will give the introducing agent an opportunity to discuss future letting or resale work.
No manufactured certainty.
We do not promise an acquisition before valuation, survey, legal and technical due diligence are complete. A clear no is more useful than an unreliable yes.
Every binding arrangement is separate and written.
This page describes our intended working principles. It does not create an agency appointment, exclusivity, a fee entitlement, a retention, a future instruction or a commitment to acquire. Any binding arrangement must be agreed separately in writing by authorised parties.
Future instructions
Introduce a propertyFuture letting or resale work is a separate appointment and cannot be guaranteed. Commercial fit, terms and performance must be considered at the relevant time.
For agents
Four core facts are enough to open the conversation.
Send the address, guide price, current use and your contact details. Any fee or retention can then be discussed against the specific opportunity.